No Meeting Thursday, Party Instead

Yes, we’re really having a party Thursday instead of a meeting. This Thursday, we’re celebrating the release of Ubuntu 14.04, our operating system of choice on the systems we refurbish. Come join us from 7.30-10pm in Greenwalt Conference Room A in the basement of Creese. This event is open to everyone, and, like Ubuntu, is free.

We hope to see you there.

UbuntuReleaseParty

Posted in Announcements Events Weekly Meetings by Stephen Weber. Comments Off

What time is it? It’s almost meeting time.

It’s week two of the term, which means it’s time for meetings to begin again. We’ll be meeting Tuesdays and Thursdays 7-9p. The first meeting will be this coming Tuesday. For UNIV-101 students, reservations are now live on TicketLeap, and as usual, are available via the stupidly huge button below because studies have shown stupidly huge buttons are stupidly effective. We’re just going to trust the science on this one because we’d rather not end up causing a world line divergence again. That was pretty messy last time.

See you Tuesday!

Posted in Announcements Weekly Meetings by Stephen Weber. Comments Off

Community Genius Bar – Saturday April 12th, 2014

TechServ is pleased to announce we will be holding another one of our free Community Genius Bars on April 12th from 10:00am until 3pm at HELP PhiladelphiaIf you have a computer that is having technical difficulties, bring it in and we’ll check it out.

HELP Philadelphia is located at:
6250 Eastwick Ave
Philadelphia, PA 19142

Sometimes, there are issues that are too complex to fix on the spot. We also cannot guarantee a fix we make will be permanent nor that it is the best fix possible, but we’ll always try our best. If your device is in still under warranty, we recommend contacting your manufacturer’s support instead, but we’ll still be happy to take a look. 

Some helpful things for both you and us:

  • If your repair is something that requires an expensive and unique replacement part, the most common example being  ”the screen on my device is smashed”, we will likely NOT BE ABLE TO HELP. This is because
    • 1) it requires a complete screen replacement – these parts are expensive and unique to manufacturers (i.e. we would have to have replacement screens for every make and model device possible, which is not feasible. Think how certain cars parts can’t be swapped between cars!)
    • 2) screen replacement often takes several hours to complete – spanning longer than the duration of the event.
  • In contrast to the above point, software based repairs or repairs that use non-manufacturer-specific hardware are perfect for these types of events. (Think ‘car oil change’ type work!)
  • If bringing a laptop or tablet computer, please bring your power adapter as well.
  • If bringing a desktop, please bring just the desktop. We’ll have power cords and monitors with us. However, if your issue is with your monitor, do bring it along and we’ll take a look at it.

For additional information or questions please email techserv@drexel.edu.

Posted in Announcements Events by Julian Kemmerer. Comments Off

13 Feb Meeting Canceled

Screen Shot 2014-02-13 at 1.28.45 PM

Due to the closure of Drexel on account of the weather, we will not meet this Thursday.

Stay warm! (Says the jerk in Australia)

Posted in Announcements Weekly Meetings by Stephen Weber. Comments Off

Community Genius Bar – 8 Mar 2014

It’s that time of year again. TechServ is pleased to announced we will be holding another one of our free genius bars on March 8th from 9:30am until 2pm at the People’s Emergency CenterIf you have a computer that is having technical difficulties, bring it in and we’ll check it out. We’ll fix it if we can, but sometimes, there are issues that are too complex to fix on the spot. We also cannot guarantee a fix we make will be permanent nor that it is the best fix possible, but we’ll always try our best. If your device is in still under warranty, we recommend contacting your manufacturer’s support instead, but we’ll still be happy to take a look. 

The People’s Emergency Center is located at:

325 N. 39th Street
Philadelphia, PA 19104

Some helpful things for both you and us:

  • If bringing a laptop or tablet computer, please bring your power adapter as well.
  • If bringing a desktop, please bring just the desktop. We’ll have power cords and monitors with us. However, if your issue is with your monitor, do bring it along and we’ll take a look at it.
  • For additional information please email techserv@drexel.edu.

 

Has this ever happened to you?

OK, maybe not exactly like that, but let’s face it, computer problems happen.

We get that. We’ll be there to help you go from this:

To this:

IMG_1772

 

(Editor’s note: TechServ apologizes for the remarkably bad attempt at being funny by our Head of Special Projects. Clearly Australia’s relaxed nature has rubbed off on him too much. Rest assured we have dispatched a team of highly trained drop bears to remedy the situation. We’re told this solution looked like this.)

Posted in Announcements Events by Stephen Weber. Comments Off

TechServ – Meeting Canceled 2/3/14

Hi Everyone,

The TechServ meeting for this evening is canceled due to weather conditions.

Thanks!
Julian


Julian V. Kemmerer
President, TechServ

Posted in Announcements Weekly Meetings by Julian Kemmerer. Comments Off

TechServ Server Outage

Hello,

Friday afternoon IRT disabled the network access to the TechServ server.

Their reasoning involved suspicion that one of our machines was compromised.

Additionally some seemly undocumented rules regarding DNS names were brought to our attention.

That is, IRT seems to be asserting that any URL that does not end in ‘.drexel.edu’ cannot be hosted on our server. This may affect several WebServ clients that use their own URLs (ex. something like ‘SampleStudentGroup.org’ may not be allowed).

We will keep you informed. Again, apologies for any inconvenience.

Thanks,
Julian

Julian V. Kemmerer
President, TechServ

Posted in Announcements Site Updates by Julian Kemmerer. Comments Off

Happy 30th Birthday, Apple Macintosh

Thirty years ago today, computing history changed forever. After teasing it in what some call the most important Super Bowl ad of all time, Apple (then Apple Computer) revealed the Macintosh. For both TechServ and Drexel, the Macintosh holds a lot of history. At the launch of the Macintosh, Apple announced a partnership with a handful of academic institutions. One of them was Drexel (skip to the 53 minute marker in the video below.)

Despite the big names on the list, Drexel was special. Drexel was the first university on the list to launch the Macintosh, requiring every incoming student to purchase one. It was the beginning of a relationship with Apple that continues even today.

Shortly after the release of the Macintosh at Drexel, a new student group was founded, The Drexel Macintosh Users Group, or DUsers for short. Without the Macintosh and without DUsers, there’s a good chance TechServ wouldn’t be who we are today. TechServ, in a way, is the successor of DUsers. We still use some of DUsers’ space on the university and our domain name continues to be dusers.drexel.edu We’re also thrilled to have some of DUsers’ equipment.

219631_2034414938358_3436626_o 944511_10201364049921579_169736983_n

One of those pieces of equipment is one of the original Drexel Macintosh computers, complete with the custom Drexel branding. It still works, although on some days it requires a little encouragement to turn on. We’re also happy to be the owners of two Macintosh SE/30 computers, a Bondi Blue iMac, and a PowerMac G4 Cube among other pieces of historical Apple systems. We occasionally exhibit our collection at Drexel events.

Happy 30th Birthday, Macintosh.

(A special thank you to the Drexel University Archives for the historic Macintosh photos)

Posted in Announcements by Stephen Weber. Comments Off

No Meeting 20 Jan

Howdy there folks,

Please note, we will not be meeting on 20 January due to MLK Day. It was added to TicketLeap by mistake (Australia has different holidays than the US ^^;). If you try to book a spot for the 20th, you’ll now receive a message that sales have stopped for that day.

Sorry for the confusion!

~ Stephen

PS: Just to make that stupidly loud and clear:

We are not meeting on 20 Jan.

Posted in Announcements Weekly Meetings by Stephen Weber. Comments Off

Winter 2014 Meetings Are Here!

Howdy folks! It’s a new year and a new term, which means it’s time for new meetings too! Yay! For the Winter 2014 term, we’ll be meeting Mondays and Thursdays from 7p to 9p. UNIV-101 students, tickets for meetings are now up on TicketLeap for your reserving pleasure. Note: You’ll find a new events page on TicketLeap now, which lists both current and past meetings (or as TicketLeap calls them, “events”). We also currently have two events that are live, one for meetings, and one for testing the new TicketLeap design. Please make sure you get a ticket for a meeting, not the test event. Feel free to use the test event to test out the new TicketLeap though (and let us know if something breaks or looks wrong!)

Now go forth and reserve all the things!

Posted in Announcements Weekly Meetings by Stephen Weber. Comments Off