Community Genius Bar – Saturday, August 16, 2014

GeniusBarFull-Aug16

TechServ is pleased to announce we will be holding another one of our free Community Genius Bars on August 16th from 9:00am until 3:00pm at HELP Philadelphia. If you have a computer that is having technical difficulties, bring it in and we’ll check it out.

HELP Philadelphia is located at:
6250 Eastwick Ave
Philadelphia, PA 19142

Sometimes, there are issues that are too complex to fix on the spot. We also cannot guarantee a fix we make will be permanent nor that it is the best fix possible, but we’ll always try our best. If your device is in still under warranty, we recommend contacting your manufacturer’s support instead, but we’ll still be happy to take a look.

Some helpful things for both you and us:

  • If your repair is something that requires an expensive and unique replacement part, the most common example being  “the screen on my device is smashed”, we will likely NOT BE ABLE TO HELP. This is because
    • 1) it requires a complete screen replacement – these parts are expensive and unique to manufacturers (i.e. we would have to have replacement screens for every make and model device possible, which is not feasible. Think how certain cars parts can’t be swapped between cars!)
    • 2) screen replacement often takes several hours to complete – spanning longer than the duration of the event.
  • In contrast to the above point, software based repairs or repairs that use non-manufacturer-specific hardware are perfect for these types of events. (Think ‘car oil change’ type work!)
  • If bringing a laptop or tablet computer, please bring your power adapter as well.
  • If bringing a desktop, please bring just the desktop. We’ll have power cords and monitors with us. However, if your issue is with your monitor, do bring it along and we’ll take a look at it.

For additional information or questions please email techserv@drexel.edu.

GeniusBarFull-May10

On-Campus Community Genius Bar 10 May 2014

For the first time since 2012, we’re thrilled to announce that we will be holding a Genius Bar on campus at Drexel. We’ll be at the Library Learning Terrace from 1pm until 6pm. As usual, this event is free and open to both everyone at Drexel and the general public.

The Library Learning Terrace is located at:

Race Street Residences

33rd and Race Streets (3300 Race Street)

Philadelphia, PA 19104

Sometimes, there are issues that are too complex to fix on the spot. We also cannot guarantee a fix we make will be permanent nor that it is the best fix possible, but we’ll always try our best. If your device is in still under warranty, we recommend contacting your manufacturer’s support instead, but we’ll still be happy to take a look. 

Some helpful things for both you and us:

  • If your repair is something that requires an expensive and unique replacement part, the most common example being  “the screen on my device is smashed”, we will likely NOT BE ABLE TO HELP. This is because
    • 1) it requires a complete screen replacement – these parts are expensive and unique to manufacturers (i.e. we would have to have replacement screens for every make and model device possible, which is not feasible. Think how certain cars parts can’t be swapped between cars!)
    • 2) screen replacement often takes several hours to complete – spanning longer than the duration of the event.
  • In contrast to the above point, software based repairs or repairs that use non-manufacturer-specific hardware are perfect for these types of events. (Think ‘car oil change’ type work!)
  • If bringing a laptop or tablet computer, please bring your power adapter as well.
  • If bringing a desktop, please bring just the desktop. We’ll have power cords and monitors with us. However, if your issue is with your monitor, do bring it along and we’ll take a look at it.

For additional information or questions please email techserv@drexel.edu.

TechServ would like to extend our thanks to the Drexel University Libraries for graciously allowing us to use the Library Learning Terrace for this event.

GeniusBarFull-May10

What the heck happened to the site?

Hey there folks. Things look a bit different don’t they? Well, that was intentional. Turns out when we upgraded WordPress to version 3.9, it broke the site’s theme. Badly.

As a result, we’re temporarily (for now) using this one since it isn’t as badly broken. We were planning on re-doing the site this year anyway, and well, now we really need to.

As a result, please pardon the mess while we work on revamping the site.

TechServ 2014-2015 Elections – Last Call for Nominations

Hi Everyone,
 
We will be ending the nomination period Saturday 4/26/14 at 11:59PM so please email as soon as possible if you plan to run for a position.
 
As of now candidates are as follows:

President:
- Rebecca Cargan

Vice President:
- Matthew Bodofsky
- Stephen Weber
- Chris Travis

Treasurer:
- Garth Frantzen

Head of Refurbishment:
- Chris Travis
- Mark Chua
- Eric Rock

Head of Incoming Donations:
- NONE

Head of Outgoing Donations:
- Rebecca Cargan
- Mark Chua

Head of Public Relations:
- Joanne Wong
- De Yu

Head of Fundraising:
- Chris Travis
- Brian Bijeau

Head of Special Projects:
- Stephen Weber

 
Elections will run during Week 5 (next week) and will open either Sunday evening or Monday morning (online).
 
You may run for multiple positions (aside from university restrictions, ex. President and Treasurer cannot be the same person). If a candidate is elected to multiple uncontested officer positions, the candidate can choose which position(s) to accept. If a candidate is elected to multiple contested officer positions, the candidate will select a single position and the remaining positions will be filled by second place nominees.
 
A nominated person must be a member who has attended at least 4 meetings or events not intended for UNIV-101 credit, or has been selected by a majority vote of the Executive Board. If you wish to run for a position and require approval from the Executive Board please email as soon as possible.
 
In all situations, there are no weighted votes, and the candidate with the majority vote wins. If a tie occurs in the election, the current elected Officers will decide the winning candidate. If a tie occurs within the Executive Board, the President will decide.
 
Please send an email to techserv@drexel.edu if you plan to run for a position.
 
TechServ’s officer positions are as follows (please read carefully as some positions and responsibilities have changed):
 
President:
- Relations between the University administration and TechServ.
- Relations between recognized University student organizations and TechServ.
- Relations between the student body and TechServ.
- Relations and assistance between TechServ Officers, members, and UNIV-101 students.
- All non-donation related relations between outside organizations, and TechServ.
- Point of contact for non-donation off-campus events.
- Completing the Space Allocation Form.
- Preside over Executive board meetings.
- In the absence of the Vice President, the President will assume the responsibilities of the Vice President. If the Vice President happens to have the role of Treasurer, another member must assume the role of Treasurer.
 
 
Vice President:
- All aspects of non-donation on-campus event planning (ex. room reservations).
- Aid in collection and organization of miscellaneous non-donation documentation.
- Assist President in completion of University required forms.
- In the absence of the President, the Vice President will assume the responsibilities of the President.
 
Treasurer:
- Maintain the budget.
- Manage all funding for events in coordination with the Vice President.
- Appropriately assemble and submit the Annual Allocation Form.
- Provide a report of the current financial status of TechServ at Officer request.
- Handle all paperwork regarding orders/reimbursements.
- Once donations have been recorded, provide tax information when applicable.
- In the absence of the Treasurer, the Head of Fundraising will assume the responsibilities of the Treasurer.
 
 
Head of Refurbishment:
- Manage computer refurbishment functions for the organization.
- Organize and inventory hardware and software.
- Report on the progress made in completing donations.
- Give tutorials to new members.
- Aid in collection and organization of donation documentation in coordination with the Head of Incoming/Outgoing Donations.
 
Head of Incoming Donations:
- Contact person for incoming donations.
- Solicit incoming donations.
- Communicate with and manage contact information for donors.
- Arrange incoming donations (dropoff/pickup of computers).
- Work with the Head of Refurbishment to manage throughput and inventory levels.
- Complete and send incoming donation receipts.
- Keep incoming donation information page(s) up to date and accurate.
- Actively communicate with Head of Outgoing Donations.
 
Head of Outgoing Donations:
- Contact person for outgoing donations.
- Solicit outgoing donations, if required.
- Communicate with and manage contact information for recipients.
- Arrange outgoing donations (dropoff/pickup of computers).
- Work with the Head of Refurbishment to manage throughput and inventory levels.
- Complete and send outgoing donation receipts.
- Keep outgoing donation information page(s) up to date and accurate.
- Actively communicate with Head of Incoming Donations.
 
 
Head of Public Relations:
- Marketing & production of all communication items.
- Promote events and meetings (e.g. posters, emails, etc.).
- Acquisition of new members.
- Increase visibility and maintain reputation within the University.
- Relations between recognized University student organizations and TechServ in coordination with the President.
- Relations between the student body and TechServ.
- Social media related services (WordPress, Twitter, Facebook integration, etc.)
- Assist with relations between outside organizations and TechServ, upon request.
 
Head of Fundraising:
- Select and inventory all equipment eligible for fund raising sales.
- Set market-appropriate price for equipment sales.
- Complete all forms relating to sale of said items.
- Communicate all sales information to Treasurer.
- Copies of all forms must be given to the Treasurer for SAFAC records.
- Collect and process payment for items sold.
- Aid Treasurer in completing and submitting finance related forms.
 
Head of Special Projects:
- Main contact for WebServ clients (WordPress, etc.) in coordination with System Administrators.
- Starting/managing projects of special interest.
- Responsible for tasks not clearly defined in another officer positions.
 
Thanks,
Julian
 
 
Julian V. Kemmerer
President, TechServ

Bridging The Digital Divide